Kanban University

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Announcing the new KCP Credential

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Today, we are announcing our new intermediate level professional management credential, the Kanban Coaching Professional (KCP).
At Kanban University, we are dedicated to improving the way modern 21st Century businesses are managed. We believe that modern, professional services, knowledge worker businesses dealing in intangible goods, can dramatically improve their effectiveness and agility by adopting the Kanban Method for evolutionary change and improved service delivery.
We believe that the most effective means to improve the performance of modern businesses is to educate managers to make better decisions and take appropriate actions in an informed manner, based on pragmatic, actionable, evidence-based guidance. Our primary means of enabling these improvements is management training. We deliver our guidance through our hierarchical curricula of ever-increasing depth and breath. The higher the level of training, the more powerful and effective, the techniques transferred to the student.
Our entry level management credential has been the Kanban Management Professional (KMP). Today, we are introducing the next level, the Kanban Coaching Professional (KCP) credential. The KCP credential will be awarded to existing KMPs who complete the Kanban Maturity Model and our new 2-day Kanban Coaching Practices training classes.

Kanban Maturity Model

In May 2019, we introduced the Kanban Maturity Model 1.0, after a 2-year community preview, beta test and second beta test period. The Kanban Maturity Model codifies 12 years of experience of coaching the adoption and rollout of the Kanban Method is medium and large-scale enterprises. It codifies over 150 practices against 7 levels of organizational maturity. The Kanban Maturity Model is the primary coaching tool designed to eliminate the two popular failure modes in pursuit of business agility using kanban: the over-reaching problem – too much, too soon, leads to resistance and the corporate antibodies spit it out; and, the false summit plateau problem where there is the belief that “we’ve done Kanban, and it helped, so what is next?” The Kanban Maturity Model greatly improves the chances of large-scale success using the Kanban Method to pursue business agility. The Kanban Maturity Model democratizes elite Kanban coaching knowledge into a playbook that can be used at scale.

Kanban Coaching Practices

The Kanban Maturity Model Extension for Coaching Practices (known as “KMMX Coaching Practices”) is a collection of popular and effective methods adopted, adapted, and evolved by the Accredited Kanban Consulting (AKC) community over the past decade. These have now been codified and mapped for appropriateness of application across organizational maturity levels. This knowledge is now available neatly packaged into a 2-day training class that augments the Kanban Maturity Model (3-day) class. Together the KMM and KMMX Coaching Practices provides a powerful set of tools, practices and pragmatic, actionable, evidence-based guidance intended to make the practitioner fully competent to implement Kanban at scale.

Large Scale Business Agility

Our goal is to take organizations to a full Kanban implementation with end-to-end pull. We do this because we see the huge improvements in service delivery, customer satisfaction and service delivery that result from achieving this depth of Kanban: typically, organizations that implement the method fully, with a pull system and work-in-progress limits, see lead times drop by 90%, productivity rise by 200-300% and customer satisfaction jump to close to 100%. At this level a professional services organization is truly fit-for-purpose. In the Kanban Maturity Model, we describe this as Maturity Level 3. For large-scale business agility firms must aspire to at least Maturity Level 3.
Our goal with the Kanban Coaching Professional credential is to indicate those who have achieved a level of education and knowledge that enables them to coach an organization of 150-600 people to achieving Maturity Level 3, and a full, end-to-end pull, implementation of Kanban across an entire network of services that make up several product units aggregating into a single business unit.
The Kanban Coaching Professional credential is your indication that its holder has the knowledge and capability to enable truly large-scale business agility and outstanding economic improvements that come from 200-300% increases in productivity and 90% reductions in delivery times.

Another Step Forward on our Mission

Kanban University is dedicated to improving the performance of modern 21st Century businesses, and the effectiveness of managers in professional services, knowledge worker organizations. The democratization of our coaching practices and implementation knowledge in the Kanban Maturity Model moves us another step forward on our mission to bring our pragmatic, actionable, evidence-based guidance, to a broad audience world-wide. Since 2007, the Kanban Method has offered, “the alternative path to agility.” With the arrival of the Kanban Maturity Model, and our Kanban Coaching Practices codification, we’ve made following that path to agility more predictable and less risky. Our new Kanban Coaching Professional (KCP) credential is your guarantee that you have the skills, knowledge and expertise to achieve your business agility aspirations and your organizational goals and objectives.

About Kanban University

Kanban University is a management training company based in Seattle, United States. Led by David J. Anderson, the originator of the Kanban Method, it is the authority on training and professional development using Kanban. Kanban University offers certified training classes through a global network of accredited trainers (AKTs).
For more information visit http://kanban.university/ or email kcp@kanban.university

For a current list of Kanban Maturity Model (KMM) and Kanban Coaching Practices (KCP) training classes visit the David J Anderson School of Management http://djaa.com/

Introducing the New AKC Credential

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We are making changes at Kanban University in order to make our training path and our credentials more easily understood both by those who might take training and obtain a credential and for those who might employ people with these credentials. As part of this program we’re announcing a significant change to our highest level of achievement, our elite consulting credential for experts in the Kanban Method. Since 2012, the most proficient exponents of the Kanban Method, have been known as Kanban Coaching Professionals (KCPs). At the same time, trainers have been known as Accredited Kanban Trainers (AKTs). Today, we are acting to correct the confusion with the names. From today, existing KCPs will be know as Accredited Kanban Consultants (AKCs) and we are launching our new AKC program and associated training class.

Accredited Kanban Professionals

Since 2012, Kanban University has had two programs to develop trainers and consultants. While the path to accreditation has been different, the common theme, is that both credentials have been marked by peer review and approval. Accredited Kanban Trainers must audition before their peers and fellow trainees as well as at least two AKT-trainers. Over a 5-day period, their knowledge of the Kanban Method and our training curriculum is examined and critiqued. They are auditioned for their ability to teach the material, their ability to tell stories, and their ability to illustrate the effectiveness of the method using case study evidence. Consultants have had a different path: Having completed the KCP Masterclass, 5 days of intensive training, in advanced Kanban practices, change leadership and sociology, they must complete at least 6 months field experience leading an Agile transition using the Kanban Method, write up their experience in an essay; apply to the program; undergo a period of mentoring from an existing accredited professional; and then appear before a panel interview of at least 3 existing accredited consultants. Once accredited the successful applicant is awarded the white Kanban University lanyard. This is an indication of their status in our community and their professional qualification. When attending our events globally, you can be assured that those wearing a white lanyard have progressed through a peer-review process and that Kanban University vouches for their level of knowledge and experience. It only made sense that we simplify the naming of these credentials. And hence, from today, we have

  • Accredited Kanban Trainer (AKT) – with a license to teach one or more of our certified training classes
  • Accredited Kanban Consultant (AKC) with the skills and experience to lead large scale Agile transitions using the Kanban Method

The AKC becomes our highest-level credential with the hardest path to achievement

Change Leadership Masterclass

The educational requirement for AKC is that they have completed the intensive 5-day Change Leadership Masterclass. This class replaces the KCP Masterclass. The oldest class in our catalog, the KCP Masterclass was first offered in October 2009. It is retired after almost 10 years. The replacement class is based on the 6th generation of the existing curriculum. Effectively the 7th generation of the class, all of the Kanban content has been removed. This is now offered though the KMP, KMM and Kanban Coaching Practices classes. Instead the Change Leadership class focuses more time on case study review, interactive classroom workgroup sessions, and illustrative movies demonstrating the collection of models and frameworks that help us understand why people resist change, and how to motivate them to get on-board your Agile transition initiative.

The focus is very much on sociology and social psychology and the adaptation of evolutionary theory, and advanced physics such as the laws of thermodynamics and quantum mechanics to social situations. The outcome is that participants learn to see the world around them differently. They see people and workplace situations differently. They learn how to predict where resistance will appear and the forms it will take. They learn to act to enable change in ways that don’t invoke resistance and when it does, they learn an escalating set of techniques to move people to supporting the changes. The Masterclass is the “queen” of our training catalog. It is the ultimate curriculum. It changes people forever. It is rightly the class required for those aspiring to the highest level of professional credential offered by Kanban University.

The KCP credential isn’t going away

The Kanban Coaching Professional (KCP) credential will not disappear. Instead, it will become much more common. By codifying our community’s coaching practices knowledge into the Kanban Maturity Model, we are democratizing adoption of the Kanban Method and successful implementation. The bar for awarding a KCP credential was always the question: is this candidate capable of leading an organization of at least 150 people to a full Kanban implementation with end-to-end pull? It is now possible to achieve this with the Kanban Maturity Model (KMM) and the Kanban Maturity Model Extension for Coaching Practices (KMMX Coaching Practices). Look out for a full announcement about the new KCP credential tomorrow, August 2nd.

What will continue to differentiate the Accredited Kanban Consultants (AKCs) is their ability to work off-the-script and beyond the playbook. They will continue to be the consultants to tackle the difficult challenges, and the domains we haven’t yet seen before, to explore the bleeding edge of Kanbanland, to settle new territories and extend the state-of-the-art. The existing AKC community have collectively helped to define what makes the Kanban Method and the KMM what they are today. For this reason, the white lanyard, is rightly a indicator of the highest achievement, most experience, greatest knowledge, and most energetic contribution to our movement and our mission of improving management in 21st Century organizations.

Another Step Forward on our Mission

Kanban University is dedicated to improving the performance of modern 21st Century businesses, and the effectiveness of managers in professional services, knowledge worker organizations. By clarifying our professional credential program and making it easier to understand, we move another step forward. It is now easier to understand the value of working with a Kanban University Accredited Professional, an AKT or an AKC. When you need the best Kanban training available, your hire an AKT. When you need the best Agile consultants conversant in achieving large-scale business agility through the alternative path offered by the Kanban Method, then you hire an AKC.

About Kanban University

Kanban University is a management training company based in Seattle, United States. Led by David J. Anderson, the originator of the Kanban Method, it is the authority on training and professional development using Kanban. Kanban University offers certified training classes through a global network of accredited trainers (AKTs). For more information visit https://kanban.university/ or email akc@kanban.university

For a current list of Change Leadership masterclasses visit the David J Anderson School of Management  https://djaa.com

Kanban – The Alternative Path to Agility

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The Kanban Method was conceived as an alternative path to agility – as a means to improve responsiveness and adaptability without any significant revolution or reorganization in your way or working or political structure of your business. Lean Kanban University has recently introduced a series of training classes developed and evolved from older, tried and tested curriculum to ease adoption of Kanban and communicate the full scope and scale of what is possible when you fully embrace Kanban as a way to manage your modern professional services business.

This table shows The Kanban Method and the alternative path to agility is a single graphic. From left to right you progress from basic introductory shallow kanban boards to full enterprise scale, Enterprise Services Planning.

kanbaninatable

In September our new training facility, the Anderson School of Management opens in Seattle conveniently located near Seattle Center at 200 First Avenue West. We will be offering the full suite of Kanban and Enterprise Services Planning classes every month. Browse our schedule via our training listings. Email our sales team for summer offers and promotions if you register before August 10th, 2015.

Team Kanban Practitioner

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Lean Kanban University is introducing a new entry level Kanban class for Team Kanban together with a certification and professional credential, TKP, Team Kanban Practitioner. This new class becomes the entry level on the “alternative path to agility” and reflects the market reality that most Kanban starts shallow and at the team level.

Team Kanban Practitioner (TKP) classes are just 1 day and can be taken at our new training facility in Seattle, The Anderson School of Management, located at 200 First Avenue West, Seattle WA 98119 close to Seattle Center, Key Arena and the Space Needle. Check our listings for available classes Training

Team Kanban Practitioner class participants will receive a certificate and the professional credential TKP. This is the first step on the “alternative path to agility.” Completing two 2-day classes on Kanban Systems Design and the Kanban Method implemented through the Kanban Candences, earns participants the higher level Kanban Management Professional, KMP, credential.

The Kanban Coaching Professional and Accredited Kanban Trainer credentials are unaffected by this announcement.

Class Agenda

1st session (90 minutes)

Introduction and survey of existing Kanban experience

3 Agendas (focus on Sustainability)

Principles & Practices

Meanings of kanban

Basic kanban concepts

     – visual board

     – local cycle time metric

     – WIP

     – delivery rate & Little’s Law

Discussion of Cartoon

Feedback loops – standup & replenishment

Morning Break

2nd session (90 minutes)

Game – getKanban in Quickplay mode or Klaus Leopolds’ boats game depending on trainer preference

Game debrief

Lunch Break

3rd session (90 minutes)

Board designs (including personal kanban)

WIP limits

Risks (e.g. Tactical|operational|strategic|sustaining, cost of delay Expedite|Fixed Date|Standard|Intangible)

Design-a-board exercise

Afternoon Break

4th session (90 minutes)

What next…

Explanation of service delivery workflow kanban

Revisit 3 Agendas – next focus on Service-orientation

Proto-kanban versus full kanban system

Benefits of extending kanban up/down workflow – improved service delivery – overview of STATIK and outside-in customer focus – upsell to 2-day class

Closing exercise – reflect on what have you learned and what next, what will you do differently next tomorrow?

Who should attend?

Any team member in a professional services organization where the team or its members suffer from over-burdening and would benefit from better visibility into their work and relief from over-burdening through the use of work-in-progress limits. Anyone who has seen others benefiting from the use of Kanban Boards and would like to learn how to do it for their team.

Learning Outcomes

Attendees will learn about various styles of team kanban board and how to choose the correct style for their current way of working. They will learn how to behave and collaborate when practicing Kanban at the team level. They will be able to go back to their office and implement a Team Kanban Board (some form of proto-kanban) and get started. They will also have a fuller appreciation of service delivery workflow kanban pull systems and why advancing to the next stage of Kanban Management Professional is an important and valuable step on their journey along the “alternative path to agility.”

LKNA15 Miami – The Kanban Practitioner Conference

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This year we’re taking our LeanKanban North America conference back to Miami for the first time in 6 years. It’s very much a “back to our roots” event as we held our first Kanban conference in 2009 at the Mandarin Oriental Hotel on Miami’s Brickell Key island. This year we’re on Miami Beach at the historic Eden Roc Hotel. This year our focus is on practicing Kanban and scaling that practice with Enterprise Services Planning. While we are going “back to our roots” as a pure Kanban event, we are also “looking to our future” with large scale implementation and the unveiling of Enterprise Services Planning guidance, content, training and software.

Once again and for the 7th time Ultimate Software of Ft. Lauderdale/Weston Florida are sponsoring. Ultimate embraced Kanban as a key part of how they manage their business in 2008 and Kanban at Ultimate has grown as has the company. Known as “the Google of South Florida” Ultimate is a destination employer in the region and Kanban plays a key role in making them an attractive place to work and a business focused on superior customer services and outpacing their competition. It’s fantastic to have the continued support of Ultimate and I very much appreciate a business that feels a tremendous benefit from using Kanban, giving back to a wider community and encouraging others to adopt and extend their practice through attending the conference.

This year we’ve been listening more to our core audience. You’ve been asking for more pragmatic sessions with actionable guidance for practitioners. We’re providing that. This year for the first time in perhaps 5 years, our conference is very much the Kanban User Conference. If you’re looking to take your practice of Kanban to the next level, we have the sessions, content and guidance for you!

The LeanKanban brand has always stood for “pragmatic, actionable, evidence-based guidance” and we intend to really deliver this year. Lean Kanban North America is the event for you to learn the next set of practices and techniques to take your service delivery to the next level. Manage your business better with Kanban, learn how in Miami June 8-10!

Check out this year’s program. If you want to know how to use Kanban to improve service delivery in your business we have the content for you. If you want to know how to take your management practice to the next level, we have the content for you. If you want to know how to scale the success of Kanban from one service delivery workflow to a whole organization or business unit then we have the content for you!

Get to mix and mingle with Brickell Key Award nominees past and present and many past recipients of the award. Meet many of Kanban Coaching Professionals (KCPs) and Accredited Kanban Trainers (AKTs). This is your chance to learn from the best in the most cost effective manner. Stay for the 3rd day and attend the in-depth half day workshops with thought leaders such as Donald Reinertsen.

We’ve extended the early bird registration through Wednesday, April 8th. Act now and save $900 over the full price. http://lkna15.leankanban.com/

LeanKanban Training Roadmap 2015 Edition

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We’ve updated the LeanKanban Training Roadmap for 2015 following the introduction of the modular 5-day Enterprise Services Planning class.

edu.kanban.com_training_roadmap

2015 Edition LeanKanban Training Roadmap

The new training roadmap includes the new Enterprise Services Planning classes but also introduces a new intermediate training class called “The Kanban Method.” People completing the Foundation Level “Getting Started with Kanban – Improving your Service Delivery” class together with the Advanced Practitioner Level “The Kanban Method – Success Evolutionary Change for Your Technology Business” will receive the Kanban Management Professional (KMP) credential.

As has been the case for the past 3 years, Accredited Kanban Trainers (AKTs) are free to offer a 1-day informational class tailored to specific audiences. These introductory classes are designed to deliver Kanban awareness. There is no set curriculum for these classes. AKTs are free to construct a curriculum that in their opinion is best tailored to their audience and delivers the right level of Kanban awareness based on the job function of the attendees. Certificates of attendance are issued.

The “Getting Started with Kanban” Foundation Level class is now standardized for all new AKTs. The curriculum is defined and trainers use the standard training materials issued from LeanKanban University. Trainers are permitted to customize the training by localizing it into their own language and by adding their own case study. This 2-day class is designed to teach the basic mechanics of Kanban and let participants experience Kanban in action through the getKanban game simulation and the STATIK (Systems Thinking Approach to Implementing Kanban) Method exercises for analysis, design and implementation of a kanban system and visual boards. Certificates of attendance are issued to all attendees who complete this 2-day class.

The new “The Kanban Method – Successful Evolutionary Change for Your Technology Business” class at the Advanced Practitioner Level is designed for people with basic knowledge and experience using Kanban. This class focuses on the 7 Kanban Cadences: Replenishment; Delivery Planning; Standup; Service Delivery Review; Operations Review; Risk Review; and Strategy Review. The objective of this class is to teach the full method and encourage deeper implementations. Candidates will learn how the Kanban Method provides an anti-fragile solution through its feedback mechanisms that are designed to respond to stressors by catalyzing improvements.

“The Kanban Method” class has a standardized curriculum and standard training materials. Trainers are permitted to localize the training materials into their local language. All AKTs can offer this advanced practitioner class.

Certificates of attendance are issued for each candidate completing the 2-day “The Kanban Method” class.

For those who complete both 2-day classes, “Getting Started with Kanban” and “The Kanban Method” they will be awarded the Kanban Management Professional (KMP) credential.

Three parallel tracks are then offered: Enterprise Services Planning; Kanban Coaching Masterclass; Kanban Train-the-trainer.

Enterprise Services Planning is designed for managers from line level to senior decision makers who must worry about enterprise scale concerns, customer satisfaction and fitness for purpose. Enterprise Services Planning is designed to delivery practical solutions for pragmatic practitioners.

The Kanban Coaching Masterclass is a step towards receiving the Kanban Coaching Professional (KCP) credential. KCPs must complete the masterclass, demonstrate at least 6 months Kanban coaching experience through a case study essay and a panel interview. The KCP track is designed for people who wish to lead or coach Kanban and Enterprise Services Planning initiatives with their employer or clients.

The Kanban Train-the-trainer is a class that teaches trainers how to deliver the Kanban training classes, “Getting Started with Kanban” and “The Kanban Method”. Attendees completing the train-the-trainer are awarded the Accredited Kanban Trainer (AKT) credential. Only AKTs are licensed to deliver official LeanKanban training.